Sell only in-game currency that was earned legitimately and can be traded through the game’s own systems. Deliver the full amount to the details the buyer gave at checkout, before the guaranteed time, and keep proof of every trade. Our team reviews currency listings and removes ones that break these rules.
These rules add to the seller rules, which apply to every category.
What you can sell
In-game currency such as gold, coins, credits or silver that you can transfer with the game’s trade, mail, marketplace or other official systems. It must be obtained through normal play or legitimate trading.
What isn’t allowed
- Currency made with cheats, bots, exploits, duplication or unauthorized tools.
- Stolen or fraudulently obtained currency.
- Delivery methods that put the buyer’s game account at risk.
- Asking for more money than the listed price.
- Abandoning orders without a reason.
- Asking for the buyer’s login in chat. If your delivery method needs it, the buyer enters it at checkout, where it’s sealed. Only you and our team can reveal it, and only while the order is open.
Setting up the listing
- Units: each game’s currency is sold in a set unit, such as K or M. Your price, stock and minimum order are all counted in that unit, and the form shows it next to the price.
- Title: created for you from the game and currency.
- One listing per setup: the sell form won’t create a second listing for the same currency with the same setup. Update the existing listing instead.
- Delivery method: choose how you’ll hand over the currency, such as a trade, mail or the auction house. The methods offered depend on the game.
- Stock: list only what you have now, and confirm it every 30 days. See Keeping listings active.
Delivering currency
- Check the delivery details the buyer entered at checkout: character name, server, region or account ID.
- Transfer the full amount with the delivery method on your listing.
- Send proof in the order chat: trade window screenshots, the completed transaction or a video.
- Select Mark as Delivered once the buyer has received the full amount.
If the buyer asks you in chat to deliver to a different character or account, confirm the new details twice in the order chat before you send anything. If something seems wrong, don’t deliver: contact us or cancel the order.
Disputes
Currency disputes are decided on proof of delivery, so send it as soon as a dispute opens:
Useful evidence: trade window screenshots showing the buyer’s character and the amount, transaction logs from the game, the buyer’s confirmation in chat, and video of the trade.
In a dispute you can offer the buyer a full refund. If you and the buyer agree on a partial refund instead, contact us with the amount you both agreed. Our team applies it. See Disputes for sellers.
What happens if you break these rules
| Problem | What our team can do |
|---|---|
| Many cancelled orders | Warn you, then pause your listings or ban your account if it continues. |
| Fraudulent or unsafe currency | Ban your account on the first offense. |
| Accessing or tampering with a buyer’s account | Ban your account. |
| Asking for payment outside PlayerBay | Ban your account on the first offense. |
| Missing or false proof of delivery | Decide the dispute for the buyer, hold your payouts or restrict your account. |