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Change the email or password on an account you’re selling or buying.
Share a login, a recovery code or a two-factor code.
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Pay, or take payment, outside PlayerBay.
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Warnings you may see
This person is not PlayerBay staff. We show this under a message that claims to be staff or, before any order, claims a payment or asks for an account’s email to be changed. The sender can’t send more messages until our team has reviewed their account.
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Go to Messages
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Season 16 reworks War Plans three ways: War Plans Tactics lets you weight which activities and reward types your plans offer (up to 3 points per node), Marks of Wisdom pay for node respecs, and Tyrael’s Boons adds a Seasonal tree worth up to 132 points across four paths. Blizzard set the 3.3.0 PTR on PC for October 27 to November 3, 2026; Blizzard hasn’t announced a launch date.
If you’ve ever burned Marks of El’Druin rerolling a War Plan because it kept handing you activities you didn’t want to run, Season 16 goes straight at that problem. A new Tactics tree lets you put points into the activities and reward types you actually want, so the plans on offer at the Command Table lean your way.
Tactics is the change that matters most. It tilts the odds on every plan you’re offered, it works on both Seasonal and Eternal, and reworking it costs Marks of Wisdom, which you earn by turning in plans, rather than gold. Tyrael’s Boons looks like the bigger power bump on paper, but it’s Seasonal-only and undoing a point costs 5,000,000 gold on the PTR, so it rewards a plan more than a whim.
What
Details
3.3.0 PTR
October 27 to November 3, 2026 (closing 10 a.m. PST), PC only through Battle.net
Season 16 launch
Not announced by Blizzard; early estimates vary, most point to early December
War Plans Tactics
Up to 3 points per activity node and per reward node; Seasonal and Eternal
Marks of Wisdom
New currency from turning in completed War Plans; replaces gold for node changes; capped at 20 on the PTR
Tyrael’s Boons
Seasonal tree, up to 132 points, four paths; 5,000,000 gold per point to unassign
What changes in War Plans in Season 16
Three things change. First, War Plans Tactics: you earn points by completing War Plans activities and spend them on activity nodes and reward nodes, up to 3 points in each, to raise the odds that the plans you’re offered include the activities and rewards you picked.
Second, Marks of Wisdom, a new currency you get from turning in completed War Plans. It takes over from gold as the cost of changing nodes in the Tactics tree and in each activity’s own Activity tree.
Third, Tyrael’s Boons, a Season-themed War Plans tree for Seasonal characters only. It doesn’t require Lord of Hatred, and it sits alongside Seasonal Blessings rather than replacing them; those Blessings become a static set of the same five each time.
How War Plans work before Season 16
War Plans arrived with Lord of Hatred in late April 2026. You chain a playlist of endgame activities, such as Nightmare Dungeons, Helltides, The Undercity, Lair Bosses, Infernal Hordes, and The Pit, and the game teleports you between them and generates any Sigil you need. Finishing a plan pays out War Chest rewards in Temis and levels your Command Table.
The Command Table is in Temis, and you reach it after completing the Lord of Hatred campaign. Each activity has its own Activity tree fed by Activity Points. If a plan doesn’t suit you, rerolling it costs Marks of El’Druin, which you earn by completing plans; a New Plan For Party reroll costs 2 and needs the party to vote.
Since Season of Hell’s Legacy, War Plans progress is shared across the characters on your account within each realm split (Seasonal or Eternal, Hardcore or not, Normal or Solo Self-Found), and you assign the shared points to each character, much like Paragon. Blizzard has also said future seasons would bring more War Plans refinements, including playlist customization. Tactics reads like the first step toward that.
War Plans Tactics: steering activities and rewards
Tactics points come from completing War Plans activities. You can put up to 3 into any activity node and up to 3 into any reward node, and each point nudges the plans you’re offered toward that choice. Blizzard hasn’t published a total point cap or how fast points come in, so don’t plan around a fully built tree on day one.
Two activity nodes have an extra layer. Put at least 1 point into Helltides and you get a choice to raise the chance of Greater Helltides; do the same in Nightmare Dungeons and you can raise the chance of Escalation Dungeons. If either is already your main farm, that first point is the easiest call on the tree.
The reward side has 10 nodes:
Armor
Weapons
Jewelry
Talisman Items
Gems
Obducite
Salvage
Horadric Cube Materials
Gold
Activity Keys
Tactics works on both Seasonal and Eternal, so Eternal-only players get it too. It’s part of War Plans, though, so it still needs the Lord of Hatred campaign; Tyrael’s Boons is the part base-game Seasonal players get.
Marks of Wisdom pay for respecs, not rerolls
Marks of Wisdom come from turning in completed War Plans, and you spend them to change nodes in the Tactics tree and the individual Activity trees. Before Season 16 those changes cost gold. Now your gold stays in your stash when you rework Tactics or an Activity tree.
On the PTR, Marks of Wisdom were capped at 20. Blizzard stated that cap for the PTR only, so check the 3.3.0 patch notes for the live number.
Some early coverage describes Marks of Wisdom as a way to reroll your plans more often. Blizzard’s PTR post describes them as the currency for changing tree nodes. Rerolling a plan still costs Marks of El’Druin.
Tyrael’s Boons: the four Seasonal paths
Tyrael’s Boons is open to every Seasonal character, with or without Lord of Hatred. Blizzard puts the maximum at 132 points, enough to choose “up to 4 of 6 available selections” within the four paths. Blizzard hasn’t said how Boons points are earned.
Path
What it changes
Who it suits
Curious Addition
Improves the Purveyor of Curiosities: a chance at a second item with either new item types or better quality, or a pricier Purveyor with a higher chance of Ancestrals
Players who already gamble at the Purveyor and want more Ancestral pulls
Merchant of Mystery
A new Torment-difficulty merchant trades caches for Forgotten Souls; points can raise Ancestral Cache odds, let you buy caches with Runes or Gems, or improve the amount and quality of Ancestral Caches
Torment farmers sitting on Forgotten Souls, Runes, or Gems
Scent of Gold
Boosts gold and experience and raises Legendary find chance; one branch adds Horadric Cube materials and Gem Fragments, the other improves monster gold and gem drops
Fresh Seasonal characters still leveling, and anyone short on gold
Trash for Treasure
Lowers Alchemist transmuting costs, can improve Forgotten Soul chances, adds Obducite and Scrolls of Restoration or boosts monster Obducite and Salvage drops; salvaging Ancestral items can grant a Scroll of Restoration
Crafters chasing Greater Affixes on gear they already wear
Trash for Treasure also adds the Greater Temper recipe, which upgrades a Tempered Affix to a Greater Affix. On the PTR it costs 30 Scrolls of Restoration and 1,000 Obducite, and those numbers may change before launch. For an endgame character with a near-finished item, that recipe is the most interesting single effect in Boons.
Horadric Items and the Talisman Items node
Season 16 also adds Horadric Items, Legendary items tied to Talisman sets. Horadric jewelry adds 1 to the set bonus count of its Talisman set, so with it equipped, one charm from that set gives you the 2-piece bonus. Horadric armor and weapon affixes add effects that turn on once you have at least the 2-piece bonus from the matching set.
That’s why the Talisman Items reward node deserves a point if you plan a set build: it’s the only Tactics node aimed at the charms those Horadric effects depend on. Pair it with Jewelry while you hunt for the matching Horadric piece.
Where to put your first points
The table below is a reading of what each node does on paper, matched to common goals. It isn’t a tested tier list: the PTR is a one-week test, and values can change at launch.
Your goal
Tactics rewards
Boons path
Greater Affix crafting
Obducite, Salvage
Trash for Treasure, for the Greater Temper recipe and Scrolls of Restoration
Gold and leveling
Gold
Scent of Gold
Ancestral gear hunting
Armor, Weapons, Jewelry; if Helltides or Nightmare Dungeons is your farm, a point there unlocks the Greater Helltides or Escalation Dungeons choice
Curious Addition or Merchant of Mystery
Talisman set builds
Talisman Items, Jewelry
Curious Addition or Merchant of Mystery for more gear rolls; no path targets Talismans directly
Keys and cube materials
Activity Keys, Horadric Cube Materials
Scent of Gold, on the branch with Horadric Cube materials
Eternal-only play
The rewards for your goal from the rows above
None; Boons is Seasonal only
Now the part that decides how bold to be: what each mistake costs. Changing Tactics or Activity tree nodes costs Marks of Wisdom, which you earn by turning in plans. Unassigning a Boons point costs 5,000,000 gold, every point, so pulling 10 points back out costs 50,000,000 gold.
So Tactics is the place to experiment, because changes there cost Marks of Wisdom from plans rather than gold. Blizzard hasn’t published how many Marks a change takes, and the PTR capped them at 20, so check what a swap costs before you rework the tree often. Commit to a Boons path only once you know what your character is chasing that season.
Each Tyrael’s Boons point you unassign costs 5,000,000 gold on the PTR, so a careless early pick in Boons is the expensive mistake in this system.
Confirmed: Blizzard set the 3.3.0 PTR on PC for October 27, 2026, 10 a.m. PDT, to November 3, 2026, 10 a.m. PST. It’s PC only, through the Public Test Realm option in Battle.net, with PC Game Pass access through Battle.net via the Xbox app; there’s no console PTR.
Not confirmed: the launch date. Most early estimates point to around the start of December 2026, though some run later; Blizzard hasn’t announced a date. Treat any date as unconfirmed until Blizzard posts one. Season 15, Season of Hell’s Legacy, began September 15, 2026.
Blizzard’s PTR post doesn’t give Season 16 a name, and it says some Season of Hell’s Legacy features will carry into Season 16 without being on the PTR, with details in a later post. As of November 2, 2026, that post hadn’t appeared.
Blizzard’s PTR known-issues list includes three that touch War Plans: alternate characters may show no shared War Plans points until you change zones, the Merchant of Mystery may appear in pre-Torment difficulties, and the Lair of Runes node doesn’t increase rune drops from Lair Bosses. Blizzard intends to fix them by the 3.3.0 release. Every Tactics, Marks of Wisdom, and Tyrael’s Boons number here is a PTR value, so the 3.3.0 patch notes have the final word.
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At the Command Table in Temis. You can travel there once you’ve completed the Lord of Hatred campaign.
Most early estimates point to around the start of December 2026, though some run later; Blizzard hasn’t announced a date. Treat any date as unconfirmed until Blizzard posts one.
Yes. War Plans Tactics works on both Seasonal and Eternal. Tyrael’s Boons is the part that’s Seasonal only.
Marks of Wisdom replace gold as the cost of changing nodes in the War Plans Tactics tree and the Activity trees. You earn them by turning in completed War Plans, and they were capped at 20 on the PTR. Rerolling a plan still uses Marks of El’Druin.
On the PTR, unassigning a Tyrael’s Boons point costs 5,000,000 gold per point. Check the 3.3.0 patch notes in case the cost changes at launch.
Pick by what you chase, not by a tier list, since Boons has only had a one-week PTR test. Reading the node effects: Trash for Treasure fits Greater Affix crafting because it adds the Greater Temper recipe, Scent of Gold fits leveling and gold, and Curious Addition or Merchant of Mystery fit Ancestral gear hunting. Each point costs 5,000,000 gold to unassign on the PTR, so decide on your season goal first.
Fortnite’s Treasure Hunters mini-season went live on November 1, 2026 with update v43.00, and reports quoting Epic’s patch notes point to a Chapter 7 end event on Saturday, December 5, 2026. Epic’s launch post lists no end date, event time, or pass expiry, so plan on about five weeks and check the in-game pass timer.
Treasure Hunters is a short window. It went live with v43.00 on November 1, 2026, and reports point to a Chapter 7 end event on Saturday, December 5, so there’s far less time than usual to level a pass. On Crossbones Isle, Gold Bars are vaulted and Vending Machines are gone, so your old landing-and-shopping routine needs a rethink.
The decision that matters most this time is the pass: buy it only if you’ll play most weeks until its timer runs out.
Detail
Status
Current season
Treasure Hunters, a Chapter 7 mini-season
Started
November 1, 2026 (v43.00)
Chapter 7 end event
Reported for Saturday, December 5, 2026; not in Epic’s launch post
End time
Not announced by Epic
Chapter 8
No date from Epic; reports range from late November to mid-December
Fortnite OG
Latest season is Chapter 1 Season X, started September 3, 2026 with its own OG Pass; no end announced
When Treasure Hunters ends
Reports quote Epic’s v43.00 patch notes telling players to keep Saturday, December 5 open for a Chapter 7 end event, but that line isn’t in Epic’s launch post. The launch post gives no end date either, so the pass timer in game is the place to confirm it. That’s where things stood on November 2, 2026; look again in the last week of November.
What time? Epic hasn’t said. No start hour for the December 5 event has been posted. Some countdown timers show December 5 with an exact hour attached, but Epic hasn’t confirmed when the Treasure Hunters pass expires or at what time, so treat those clocks as placeholders.
Treasure Hunters is still Chapter 7, not the start of Chapter 8. It’s a mini-season bridging Override and the next chapter, and Epic calls it Treasure Hunters rather than Chapter 7 Season 5. If it wraps on December 5, it will have run about 34 days, less than half the length of any full Chapter 7 season.
Override, Chapter 7 Season 4, ran 73 days from August 20 to November 1, 2026, and closed with the v43.00 downtime at 1 AM ET (05:00 UTC). Some timers, including the in-game pass, had shown October 31, but the changeover came on November 1.
Is the Treasure Hunters pass worth buying?
Two facts drive this. Since March 19, 2026, the standard Battle Pass has cost 800 V-Bucks, and finishing it pays 800 V-Bucks back. The Treasure Hunters price hasn’t been confirmed outside the game, so check the pass tab for the real price, and whether completion pays back the same way, before you spend.
The catch is time. A pass only pays for itself if you finish it, and this one gets about five weeks instead of the ten-plus weeks a full season gives you. Pass cosmetics can come back later, but not until at least 18 months after the pass expires, and Epic doesn’t promise any return at all.
Option
Best for
Why
Watch out for
Buy now and play most weeks
Players logging in several times a week until the pass timer runs out
You get the full window to level. Recent standard passes paid back 800 V-Bucks when finished; check this pass’s tab to confirm
No announced Battle Pass XP event to catch you up if you fall behind
Buy for one reward
You want one outfit and can see roughly where it sits on the pass
You only need to reach that level, not finish
A level you don’t reach stays locked, and a shop return is 18+ months away and not guaranteed
Skip and save your V-Bucks
Players with a few sessions a month
Keeps V-Bucks for a pass with a full season behind it
Epic hasn’t dated Chapter 8, so the next pass has no confirmed start
My take: if you can’t picture yourself playing most weeks between now and the end event, skip it. The payback only works for players who finish, and a five-week mini-season is a hard pass to finish.
What Epic has dated for November
Epic has dated most of November in its launch post, including a weekly arrival that started with Captain’s Day on launch day:
Date (2026)
What’s on
Note
Every Monday from 9 AM ET
Mastery Monday
2x Sprite XP and 2x Sprite Dust, not Battle Pass XP
November 1
Captain’s Day: A$AP Rocky arrives
Weekly arrival, launch week
November 6
One Piece: Zoro Cup
First of two One Piece cups
November 7
Lil Uzi arrives
Weekly arrival, week 2
November 12
Gold Sprite variant
Bonus XP from eliminating opponents
November 13
One Piece: Buggy Cup
Second One Piece cup
November 14
Hatsune Miku and Kasane Teto arrive
Weekly arrival, week 3
November 21
Oscar arrives
Weekly arrival, week 4
Epic says a new one arrives every week but hasn’t posted dates after November 21. If you’re after One Piece outfits in the Item Shop, the releases run through the first two weeks of November, so that’s when to keep V-Bucks on hand.
What to do first: build your Sprite plan around Mondays. Mastery Monday is the only recurring boost Epic has dated, and it doubles Sprite progress, not pass levels. The November 12 Gold Sprite adds bonus XP for eliminations, though Epic doesn’t say whether that counts toward the pass. Steady sessions beat a late sprint.
What happens to unclaimed rewards
Claim everything you’ve earned in the pass tab before the timer runs out. Epic Player Support has been quoted as saying earned rewards arrive automatically at your next login after a season ends, but other pages say unclaimed tiers don’t carry over, so claiming early is the safe move. Either way, a reward on a level you never reached isn’t yours to claim.
Override shows how long a missed outfit stays gone. Its pass expired on November 1, 2026, so none of its cosmetics can return to the Item Shop before about May 2028, and some may never leave the pass. For the outfits players chase hardest, PlayerBay’s rundown of the most expensive Fortnite skins in 2026 covers the limited promos, controller bundles and rarely seen skins at the top.
Before the reported December 5 end event
Claim your rewards early. Open the pass tab and claim everything you’ve earned, then check again in the final week.
Don’t count on a pass XP event. Epic hasn’t announced one for Treasure Hunters, and the XP needed per level isn’t confirmed for this pass.
OG Pass: separate timer. See the Fortnite OG section below.
Watch Epic’s status page. Epic posted the v43.00 downtime notice there about 31 hours before servers went down, so expect a similar heads-up.
What past season-change downtime tells you
Epic hasn’t posted any downtime for December 5. As of November 2, 2026, its status page shows no December maintenance at all. Last year’s finale is the closest guide: after the Zero Hour live event on November 29, 2025, the game went into downtime right away. If the December 5 event plays out the same way, expect servers to go down as soon as it ends.
Epic’s own status log shows how long recent changeovers took:
v43.00, November 1, 2026 (Override to Treasure Hunters): 05:00 to 08:12 UTC, about 3 hours 12 minutes.
v42.00, August 20, 2026 (Runners to Override): 06:00 to 11:31 UTC, about 5 hours 31 minutes.
Regular patches, July to October 2026: about 1 hour 53 minutes to 2 hours 44 minutes, usually Thursdays at 08:00 UTC.
For v43.00, matchmaking switched off 30 minutes before the servers went down, and Epic posted the notice late on October 30, about 31 hours before downtime. Keep an eye on Epic’s Fortnite status page in the days before December 5 for the same kind of notice.
How Fortnite seasons last
Season
Ran
Days
How it ended
Simpsons mini-season
November 1 to November 29, 2025
28
Zero Hour live event, then downtime
Chapter 7 Season 1 (Pacific Break)
November 29, 2025 to March 19, 2026
about 110
Season 2 launch
Chapter 7 Season 2
March 19 to June 5, 2026
about 78
Shattered event
Chapter 7 Season 3 (Runners)
June 6 to August 20, 2026
about 75
v42.00 update, about 5.5 hours offline
Chapter 7 Season 4 (Override)
August 20 to November 1, 2026
73
v43.00 update, about 3.2 hours offline
Treasure Hunters
November 1, 2026 to the reported December 5 end event
about 34 if that holds
End time not confirmed
Treasure Hunters is by far the shortest stretch of Chapter 7: even Override, the briefest full season, lasted more than twice as long. Last year had the same shape. A mini-season started on November 1, 2025, right after the fall season, and Chapter 7 launched on November 29, straight after the Simpsons run ended.
If that repeats, a new chapter close to the end event is a fair bet. It’s a guess built on one previous year, though, and at about 34 days this mini-season would run a week past the Simpsons one.
Chapter 8: expected, not confirmed yet
What’s confirmed: Epic hasn’t announced a Chapter 8 date. Epic says its developer roadmap now lives on the Epic Developer Community, so that and Epic’s news posts are where an official date would show up.
What’s expected: Reports range from late November to mid-December, and Epic hasn’t announced any of them. Some point to November 28, citing Epic’s older creator roadmap. Others point to Saturday, December 5, the same day as the reported end event. December 10 appears too, though pages disagree on whether that’s the Chapter 8 launch or its first patch.
Until Epic posts a date, plan your session around the end event, not a chapter launch. Recheck in late November.
Fortnite OG runs on its own calendar
Fortnite OG’s latest season, Chapter 1 Season X, started September 3, 2026 with v42.10 and has its own OG Pass; Epic hasn’t announced an end. The OG island kept running through the changeover: Epic’s OG v43.00 notes brought Starry Suburbs and Greasy Grove back on November 1.
Some pages list December 4, 2026 as the Season X end, but Epic hasn’t confirmed it, so look at the OG Pass in game rather than assuming it finishes with Treasure Hunters.
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Epic hasn’t announced a time. Reports quoting Epic’s patch notes point to a Chapter 7 end event on Saturday, December 5, 2026, but no event time or pass expiry has been posted.
Epic’s status log shows the last two season changes took about 3 hours 12 minutes (November 1, 2026) and 5 hours 31 minutes (August 20, 2026). Regular patches took about two hours.
Override, Chapter 7 Season 4, ran 73 days, from August 20 to November 1, 2026.
Treasure Hunters is the live season, a Chapter 7 mini-season that started on November 1, 2026. Epic hasn’t announced a Chapter 8 date, and reports range from late November to mid-December.
The latest season Epic has announced for Fortnite OG is Chapter 1 Season X, which started September 3, 2026 with v42.10 and has its own OG Pass. Epic hasn’t announced an end, though some pages list December 4, 2026.
You must verify your identity before you can list anything on PlayerBay. The application has six short steps, saves after each one, and asks for a photo of your ID and a selfie holding it. Our team reviews it, and once you’re approved you can start listing.
Why we ask
Verification ties every shop to a real, adult person or registered company. It keeps scammers and banned sellers off the marketplace and lets buyers trust that a seller can be held to their sales.
Each person can verify only one account. If the same identity is already verified on another account, the application can’t be submitted.
Before you start
You must be at least 18 years old.
Have a passport, national ID card or driver’s license ready.
Selling for a company? Have its registration details ready, and the details and ID of its beneficial owner (UBO) if that isn’t you.
We can’t verify sellers from some countries. The rule applies to your nationality, your home country and your company’s country:
The six steps
Get started: choose whether you sell as an individual or a company, say whether you’re the company’s UBO, and accept the Terms of Service and the Seller Agreement.
Your details: enter your name, date of birth, nationality and home address exactly as they appear on your ID.
Company: companies only. Enter the company’s registration details and, if someone else is the UBO, their details.
ID documents: upload the Front of ID, the Back of ID if your ID has details on the back, and a Selfie holding your ID. Photos must be JPG, PNG or WebP, up to 10 MB each.
Seller profile: tell us about your selling experience, the categories you plan to sell in, where your stock comes from and roughly how many listings you’ll post. Add a referral code if someone referred you.
Review: check everything, then select Submit application.
Your progress is saved each time you select Continue, so you can stop and finish later on any device. An unfinished application is kept for 30 days after your last save.
Start verification
Taking good ID photos
Use good light, with no glare or shadows.
Show all four corners of the document. Don’t crop, edit or cover any part of it.
For the selfie, hold the ID next to your face so both are clearly visible.
Your documents are stored privately and only our verification team can see them. Once you’re approved, we delete the ID photos and the selfie. Our Privacy Policy explains how we handle your data.
After you submit
You can’t change the application while our team reviews it. Review usually takes 1â2 business days. You can follow its progress on your verification status page, and we email you when there’s a decision. There are three outcomes:
Approved: you can list offers straight away from your seller dashboard.
Update required: our team marks the fields to correct and may add a note. Open the application, fix those fields and select Resubmit application. Your other answers are kept.
Not approved: the decision is final for that application. If you think it’s a mistake, or your circumstances change, contact support. Our team can reopen the application.
No. Listing opens once your application is approved.
Countries where we can’t verify sellers aren’t offered in the country picker. See the list above.
You can sell on PlayerBay from most countries. We can’t verify sellers from the countries listed below, or from Donetsk, Luhansk, Crimea and Sevastopol. The check covers your nationality, the country you live in, and your company’s country if you sell as a company.
Countries we can’t accept sellers from
These countries don’t appear in the country pickers of the verification application. If one of your details matches a restricted country, the application can’t be submitted.
Regions we can’t accept sellers from
We also can’t accept sellers from Donetsk, Luhansk, Crimea or Sevastopol. Our team checks your ID and address for these regions during verification.
What the check covers
Your nationality.
The country of your home address.
Your company’s country, if you sell as a company.
If your country isn’t listed, you can apply as long as you meet the other requirements, such as being at least 18 years old.
Start verification
Yes, once your home address is in a country we accept. Your nationality must also not be on the list.
Both countries are checked. Neither can be on the list.
After an order completes, the buyer can leave a positive or negative review with an optional comment. Only account reviews can be changed, and only until the order completes. If the buyer never confirmed the order and hasn’t reviewed it when protection ends, it gets an automatic positive review. Our team hides a review only when it breaks the review rules, not because you disagree with it.
How reviews work
Only the buyer of an order can review it, and only once the order is complete.
The buyer picks Positive or Negative and can add a comment.
A review for currency, items, keys, gift cards or top-ups is final once it’s sent.
A review for an account can be changed until the order completes, because account problems can show up later.
You get a notification when a buyer leaves a new review.
When the order was marked received automatically and protection ends, a positive review with no text is added if the buyer hasn’t left one. It’s marked as an auto-generated review.
Where to see your feedback
Open Feedback in your seller dashboard. It shows your Total Reviews, Positive, Negative and Positive Rate, with every review under the Positive and Negative tabs.
Your positive rate is shown to buyers, and it’s part of your place in the Recommended order. See How offer ranking works.
Avoiding negative reviews
Keep stock real. Check it often so you never sell what you can’t deliver.
Reply quickly to questions and order messages.
Stay patient and polite, even when the buyer isn’t.
Fix mistakes: offer a replacement or a refund when something goes wrong.
Set expectations. If you’ll be away, pause your listings or set a longer delivery time.
When we hide a review
Our team hides a review that is:
fake, paid for or traded, including one offered in exchange for free items or a discount;
left by an account linked to the seller or to a competitor;
abusive, hateful or threatening, or a personal attack;
sharing personal information;
advertising or moving the trade off PlayerBay;
not about the order;
used to pressure you, for example “refund me or I keep this review”;
another negative review for a problem the buyer already reviewed;
left after the buyer broke an agreement you made in the order chat.
A hidden review no longer shows on your profile and doesn’t count toward your rating.
When we don’t hide a review
A review stays when it describes the buyer’s real experience, for example:
delivery was slow;
the product wasn’t what they expected;
the listing was unclear or wrong;
you replied slowly or unhelpfully;
there was a real problem, even if you refunded or replaced the order afterwards.
How to ask us to hide a review
Open Feedback in your seller dashboard and go to the Negative tab.
Under the review, select Ask staff to remove.
Pick the rule the review breaks, add any details, and select Send request.
You can ask once per review, and about up to 3 reviews a day. Our team checks the review against the rules above and either hides it or keeps it; the review then shows Removed by staff or Staff kept this review. The buyer isn’t told who asked.
Never offer a buyer anything in exchange for changing a review, and never accept a demand for one. Both are against the rules. Report the demand to us instead.
Only for accounts, and only until the order completes. Reviews of every other order type are final once sent.
Sell only what you can deliver, deliver it before the guaranteed time, and keep every message and payment on PlayerBay. Answer problems and disputes within the time set for your product type. Breaking these rules can lead to a warning, paused listings, held payouts or a ban.
These rules apply to every category. Each category also has its own rules: accounts, items, currency and top-ups.
Who can sell
You must be at least 18.
You must complete seller verification before you list. See Seller verification.
Use one seller account. Your ID can only be used to verify one account. If you work with a team, share access to that account instead of opening more.
Deliver before the guaranteed delivery time shown on your listing.
Deliver exactly what was ordered: the right item, amount, server and buyer details.
Select Mark as Delivered only when the order is complete. Marking it early can cost you the dispute.
If you’ll be late or can only deliver part of the order, tell the buyer in the order chat first and get their agreement there.
Keep proof. Send screenshots or a video of the trade in the order chat.
If the guaranteed time passes, you haven’t delivered and you haven’t written in the order chat, the buyer can cancel the order and get a refund.
If you can’t deliver at all, select Cancel this order on the order page. The buyer is refunded to their PlayerBay wallet straight away. Pick the reason from the list. Every cancellation counts toward your record, and too many can lead to a warning. The order chat closes 3 days after a cancellation.
Keep everything on PlayerBay
Talk to buyers only in PlayerBay chat. Don’t share or ask for Discord, Telegram, email, phone numbers or other contact details.
Take every payment through PlayerBay. Never ask for or arrange a payment anywhere else, and never ask for more than the listed price.
Don’t advertise other websites, shops or marketplaces.
If a delivery needs the buyer’s login, the buyer enters it at checkout, where it’s sealed. Don’t ask for it in chat.
When a message looks like off-platform contact, the chat warns the sender and our team is alerted. Links to other websites are removed from listing descriptions when you save.
Problems and disputes
For instant-delivery accounts and gift cards, the buyer contacts you first: fix it, refund them or send a replacement before your deadline. For everything else the buyer can raise a dispute straight away. Either way, reply in the order chat or upload your proof before the deadline:
If it isn’t fixed or answered in time, our team decides on what’s in the order. See Disputes for sellers.
Listings
List each offer in the right game and category.
Describe exactly what the buyer gets. Disclose every limitation, restriction or known issue.
No random, mystery or chance-based offers, such as “50% chance of a rare skin”.
Write your own description. Don’t copy another seller’s.
No fake or misleading prices.
Use only images you own or have permission to use.
Our team reviews reports, orders and listings. What we do depends on how serious the problem is, your history and whether it was deliberate.
Action
What it means
Warning
We email you the problem, such as late deliveries, too many cancellations or disputes, listing violations or off-platform contact.
Listing flagged
We ask you to fix a listing, or remove it, and tell you why.
Listing paused
We take a listing off sale. You can’t turn it back on yourself.
Payout hold
Your withdrawals wait while we look into a problem. Your balance isn’t changed.
Ban
You’re signed out everywhere and can’t buy or sell. Your listings come down.
Scams, fraud and off-platform payments can lead straight to a ban. If we suspect fraud, payouts are held while we investigate, and buyers are repaid first.
Asking a buyer to pay outside PlayerBay can get your account banned on the first offense. Payments made outside PlayerBay aren’t covered by buyer protection.
Yes. Contact us through the Contact page and tell us which account and decision it’s about. We’ll review it.
Once you’ve written in the order chat, the buyer can’t cancel the overdue order straight away. They can contact you with Order was not received, which gives you your usual time to deliver. If nothing arrives by then, they can cancel for a refund. Keep any agreement in the order chat.
Sell top-ups only from official or authorized sources, and deliver exactly the amount or plan your listing names. Send proof after every order, because top-up disputes are decided on it. Many top-up games need an extra review by our team before you sell them.
These rules add to the seller rules, which apply to every category.
Who can sell top-ups
You must be a verified seller. Top-ups need fast, exact delivery, so our team reviews who sells them, looking at your sales history and feedback. Many top-up games are also on the list of categories that need approval.
What you can sell
Premium in-game currency such as diamonds, V-Bucks, Robux, credits or coins.
Battle passes, bundles, skins, upgrades and other in-game purchases.
Subscriptions and gift top-ups for apps and platforms in the Top-Ups category.
Everything must be bought through official or authorized channels and delivered with the delivery method on your listing.
What isn’t allowed
Accounts of any kind, including shared, family, pre-leveled or throwaway accounts used to deliver a top-up.
Subscriptions sold as a longer plan than they are, such as a renewable 1-month plan listed as 3, 6 or 12 months.
Trials or limited plans listed as full products.
Top-ups from unauthorized resellers, bots, exploits or unofficial methods.
Top-ups paid with stolen cards or any unauthorized payment method.
Setting up the listing
Amount: pick the top-up amount from the list. The title is created for you.
Delivery method: choose how you deliver, such as by account ID or a game pass. The methods offered depend on the game.
Delivery details: the buyer enters what you need at checkout, such as their user ID or character name. If your method needs the buyer’s login, it’s sealed at checkout. Don’t ask for it in chat.
Description: state the quantity, platform, region and anything the buyer must do.
For Roblox game pass orders, checkout tells the buyer that the transfer takes 5 days and that Roblox keeps a 30% fee, which the seller doesn’t cover.
Proof of delivery
Send proof in the order chat after every order. Missing or unclear proof means a dispute is likely to go to the buyer.
Proof
What it shows
Game or platform screenshot
The buyer’s user ID or account ID, and the new balance, delivered amount or upgrade.
Receipt
The official confirmation from the game, platform or authorized seller.
Manual top-up confirmation
The buyer’s ID together with the payment confirmation.
Handling orders
Deliver before the guaranteed delivery time.
Keep records of every transaction.
Respond quickly if the buyer raises a problem or a dispute.
Disputes on top-ups have a short response time:
When you’re paid
Earnings from a top-up order become available when its buyer protection ends, counted from when the order completes:
Item listings must say exactly which item, how many and on which platform, server or region the buyer gets. Use only images that show the real item, keep your stock accurate, and deliver the full order before the guaranteed time. Our team reviews item listings and removes ones that break these rules.
These rules add to the seller rules, which apply to every category.
What you can sell
Digital in-game items you own or control and can transfer to the buyer:
Skins and cosmetics: outfits, weapon skins, emotes, wraps.
Consumables such as boosts, potions, crates or packs, when the contents are stated.
Rare and limited items, with their exact name, rarity, edition and quantity.
What isn’t allowed
Random, mystery or lottery-style offers, and bundles with contents that aren’t guaranteed.
Physical goods.
Items that can’t be transferred to the buyer.
Items you don’t have or can’t deliver.
Fake screenshots or images of items that aren’t part of the order.
Offers that need contact, payment or delivery outside PlayerBay.
Writing the listing
Part
What to include
Title
A short title that names the item.
Description
The item’s exact name, quantity, game, platform, server, region, rarity and edition.
Images
Up to 10 images that you took, made or have permission to use, showing the real item.
Quantity
Your real stock. Set a minimum order if you don’t sell single units.
Restrictions
Trade limits, cooldowns, region locks or anything the buyer must do to receive the item.
Don’t use ranges such as “10kâ50k” unless the buyer gets the exact amount they pay for. Don’t use vague words like “maybe rare” or “random value”, or placeholder text.
Stock
Only list stock you can deliver now. When your stock sells out, we let you know and buyers can’t order until you restock. Set a new quantity to sell again.
Check the buyer’s details: username, character name, platform, server or trade details.
Trade the full item and quantity before the guaranteed delivery time.
Send proof in the order chat: a screenshot or video of the trade.
Select Mark as Delivered once the whole order has been transferred.
If you’re out of stock or the buyer’s details don’t look right, write to the buyer in the order chat before you deliver. If you can’t deliver, select Cancel this order so the buyer is refunded.
Disputes
Respond with your trade evidence before the deadline:
If you deliver the wrong item, can’t deliver or stop responding, the buyer is refunded. See Disputes for sellers.
What happens if you break these rules
Problem
What our team can do
Misleading listings, fake images or false content
Warn you, remove the listing and refund the buyer. If it happens again, pause your listings in that game or restrict your account.
Asking for payment outside PlayerBay
Ban your account, even on the first offense.
Failed or wrong deliveries
Refund the buyer. Repeated problems lead to paused listings or account restrictions.
Sell only in-game currency that was earned legitimately and can be traded through the game’s own systems. Deliver the full amount to the details the buyer gave at checkout, before the guaranteed time, and keep proof of every trade. Our team reviews currency listings and removes ones that break these rules.
These rules add to the seller rules, which apply to every category.
What you can sell
In-game currency such as gold, coins, credits or silver that you can transfer with the game’s trade, mail, marketplace or other official systems. It must be obtained through normal play or legitimate trading.
What isn’t allowed
Currency made with cheats, bots, exploits, duplication or unauthorized tools.
Stolen or fraudulently obtained currency.
Delivery methods that put the buyer’s game account at risk.
Asking for more money than the listed price.
Abandoning orders without a reason.
Asking for the buyer’s login in chat. If your delivery method needs it, the buyer enters it at checkout, where it’s sealed. Only you and our team can reveal it, and only while the order is open.
Setting up the listing
Units: each game’s currency is sold in a set unit, such as K or M. Your price, stock and minimum order are all counted in that unit, and the form shows it next to the price.
Title: created for you from the game and currency.
One listing per setup: the sell form won’t create a second listing for the same currency with the same setup. Update the existing listing instead.
Delivery method: choose how you’ll hand over the currency, such as a trade, mail or the auction house. The methods offered depend on the game.
Stock: list only what you have now, and confirm it every 30 days. See Keeping listings active.
Delivering currency
Check the delivery details the buyer entered at checkout: character name, server, region or account ID.
Transfer the full amount with the delivery method on your listing.
Send proof in the order chat: trade window screenshots, the completed transaction or a video.
Select Mark as Delivered once the buyer has received the full amount.
If the buyer asks you in chat to deliver to a different character or account, confirm the new details twice in the order chat before you send anything. If something seems wrong, don’t deliver: contact us or cancel the order.
Disputes
Currency disputes are decided on proof of delivery, so send it as soon as a dispute opens:
Useful evidence: trade window screenshots showing the buyer’s character and the amount, transaction logs from the game, the buyer’s confirmation in chat, and video of the trade.
In a dispute you can offer the buyer a full refund. If you and the buyer agree on a partial refund instead, contact us with the amount you both agreed. Our team applies it. See Disputes for sellers.
What happens if you break these rules
Problem
What our team can do
Many cancelled orders
Warn you, then pause your listings or ban your account if it continues.
Fraudulent or unsafe currency
Ban your account on the first offense.
Accessing or tampering with a buyer’s account
Ban your account.
Asking for payment outside PlayerBay
Ban your account on the first offense.
Missing or false proof of delivery
Decide the dispute for the buyer, hold your payouts or restrict your account.
