Every account on PlayerBay is sold with full email access. The Linked email banner at the top of an account listing tells you which email that is: the original email the account was registered with, a different email, or none, in which case you link your own after purchase. Click the banner on any listing to read what it means for that account.
The three answers
Sellers must answer the Linked email question for every account they list. You see their answer as a banner at the top of the listing:
| Banner | What you get |
|---|---|
| Original Email Access | The email address the account was first registered with, and its login. This also shows the account hasn’t moved between unrelated emails. |
| Full Email Access | A different email from the one it was registered with, and its login. |
| Link your own email | No email is linked yet. After purchase you add your own, so only you can recover the account. |
Why email access matters
Whoever controls the email can usually recover the account. With the email login you can:
- change the account password and lock the previous owner out;
- update recovery options and security questions;
- turn on two-factor authentication with credentials you control.
After you receive the account
If an email comes with it
- Sign in to the email with the login the seller gave you.
- Change the email password.
- Turn on two-factor authentication for the email, then for the game account.
- If the game allows it, change the account’s email to one you own.
If no email is linked
- Sign in with the account details from the seller.
- Link your own email address before you change anything else.
- Turn on two-factor authentication with your own device.
- Change the account password.
For accounts with an email, don’t mark the order as received until you’ve signed in to that email. The confirmation asks you to tick “I have received access to the account email if one exists”.
Ask in the order chat. If the seller doesn’t provide it, open a dispute from the order page and choose “Order is not as described”.
Yes, where the game’s account filters include it.