These guidelines ensure that all item listings on PlayerBay are accurate, safe, and trustworthy for both buyers and sellers. Non-compliance may result in listing removal, seller suspension, or loss of selling privileges.
- Access and Permissions
- Any Verified Seller can list items on Playerbay. Sellers must meet standard verification requirements as outlined in the Seller Rules.
- What Can Be Sold
- Only digital in-game products are allowed, including skins, cosmetics, accessories, crafting materials, consumables, equipment and limited items with clearly defined attributes (Specific Rarity or skin).
- The following items are strictly prohibited: random or lottery-style offers (e.g., “Open for a chance to get rare loot”), bundles where the contents are unspecified or randomly determined, physical products or non-digital goods, and any offer that requires off-platform communication or transactions.
- Listing Requirements
- Titles and Descriptions: Use clear, accurate titles so buyers know exactly what they are purchasing. Describe items attributes in detail – exact item name, quantity, game, and server or region if applicable.
- Images: Only use images you own, or have permission to use.
- Accuracy: Do not use ranges (e.g., 10k-50k), vague labels (e.g., Maybe Rare), or placeholder text.
Fulfillment and Delivery
1. Deliver Items within the delivery time stated in your offer. Only mark an order as delivered once the item has been fully transferred to the buyer.
Violations and Penalties
- Misleading Listings: First offense results in a warning and suspension. Repeat offenses can result in an extended suspension based on prior history.
- Fake Images or Content: First offense results in a warning and suspension. Repeat offenses can result in an extended suspension based on prior history.
- Off-Platform Payment Requests: Immediate suspension on first offense.
- Delivery Failure: (out of stock, wrong credentials, unresponsive seller, etc.): First offense results in a refund issued in the buyer’s favor. Repeat offenses may result in restriction from selling in the affected game category.
PlayerBay reserves the right to take stronger action depending on the severity of the violation.