PlayerBay Blog

How to buy an account

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Open the game’s account listings, pick an account and check its Linked email, delivery time and warranty rows. Click Buy now, fill in any delivery details, choose a payment method and pay. When the account arrives, sign in, check it matches the listing, secure it, then click Mark as Received.

Choose an account

  1. Open the game you play and choose its accounts category.
  2. Use the filters and sorting to narrow the list. See How to find the best offer.
  3. Open a listing and read the title, images and description in full.
  4. Check the rows on the right of the listing (listed below).
Row What it tells you
Linked email banner Which email comes with the account: Original Email Access, Full Email Access or Link your own email. Click it for details. See What “Linked email” means.
Warranty How many days the account stays protected after you receive it.
Delivery time Instant means the login is shown on your order page as soon as you pay. A time means the seller delivers by hand within that time.

Free buyer protection depends on the game and category:

If you have a question about the account, click Ask Seller About This Product before you buy.

Pay at checkout

  1. Click Buy now. You need to be signed in.
  2. If the seller needs details from you, fill in Enter Delivery Details.
  3. To add a code, click Have a discount code? If you have active vouchers, checkout applies your voucher credit for you and shows Voucher credit applied.
  4. Choose a method under Choose Payment Method.
  5. For a card, click Continue to payment, enter your card details, then click Pay. For Apple Pay or Google Pay, use the wallet’s own button instead.

Every payment method adds a processing fee, charged only on the part you don’t pay with voucher credit. If voucher credit covers the whole order, there’s no processing fee. Some categories have their own fee, so check the order summary, which shows it before you pay.

Receive and check the account

After payment you land on the order. You can find it again under Purchases.

  • Instant delivery: click Reveal Credentials on the Account Credentials card.
  • Manual delivery: the seller sends the login in the order chat and marks the order as delivered.

Then:

  1. Sign in with the details you received.
  2. Check the account matches the listing: level, rank, items, platform and region.
  3. Sign in to the linked email, if the listing includes one.
  4. Change the account password and the email password. Turn on two-factor authentication where the game allows it.
  5. Click Mark as Received and tick the boxes in the confirmation.
Never mark the order as received before you have checked the account, even if the seller asks you to. The seller is paid when the order completes.

If you don’t confirm, the order is marked received when your check time ends. The order page shows the date next to Will be marked Received:.

Go to Purchases

If something is wrong

While you’re checking the account, raise a dispute from the order page. For an instant-delivery account, select Contact seller first. After the order is received, use Contact support and our team opens a dispute for you. Don’t play on, resell or change the account while a dispute is open.

If the seller doesn’t deliver within the delivery time, you can cancel the order instead. See Cancelling an order the seller didn’t deliver.

Not yourself, but the account stays protected until the date on your order page. Contact support in that time and our team can open a dispute for you.

Each order is for one account. If the listing shows more than one in stock, place another order for the next one. Each account comes with its own order and buyer protection.

Everything you need to own the account: the login and, if the listing has a linked email, the login for that email. Every account on PlayerBay is sold with full email access.

Not directly. Redeem them for a voucher on your Rewards page and activate it. Checkout then applies the voucher credit automatically, and you pay any amount left with another method. See Sand Dollars and vouchers.

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