Open the game’s currency or items page and pick an offer. Set the quantity at or above the seller’s minimum, then click Buy now. At checkout, enter the character or account details the seller needs and pay. The seller delivers within the delivery time shown on the offer, and you confirm the order when everything has arrived.
Choose an offer
- Open the game and choose its currency or items category.
- If the page asks for options such as server, region or platform, pick the ones that match your game account.
- Compare offers. Each shows the price, the seller’s rating and the delivery time. On currency pages, the Offers list shows every seller; sort it by Lowest Price, Fastest Delivery or Most Stock.
- Read the seller’s Delivery instructions or description. It says how they deliver, such as an in-game trade or mail.
Delivery time follows the seller
Sellers can set one delivery time for when they’re online and another for when they’re offline. The offer shows the time that applies right now. The time shown when you place the order is the one the seller must meet.
Set the quantity
- Min. qty. is the smallest amount the seller sells in one order. In stock is the most you can buy.
- Currency prices are per unit, such as “/ K” for a thousand. The total updates as you change the amount.
- Some offers have volume discounts. The offer shows the discount and the quantity that unlocks it.
Check out
- Click Buy now. If you’re asked Are your game details correct?, check the options you picked and click Yes, continue to checkout.
- Fill in Enter Delivery Details, for example your character name or server. See The delivery details checkout asks for.
- Choose a method under Choose Payment Method and pay.
A processing fee is added at checkout. Some categories have their own fee, and the order summary shows it before you pay.
Checkout fills in details you entered on earlier orders. Check them before you pay, especially your character name and server.
After you pay
The order page opens, and the order chat shows the details you gave the seller. The seller contacts you there if they need to meet you in game. Keep all messages in the order chat so our team can see them if there’s a problem.
- Follow the seller’s instructions in the chat.
- Check that you received the full amount in your game.
- Click Mark as Received.
If you don’t confirm, the order is marked received when your check time ends. Raise any problem before then. See How to receive your order.
Go to Purchases
Once the delivery time has passed, you can cancel the order from the order page and get your money back. See Cancelling an order the seller didn’t deliver.
Tell the seller in the order chat, or raise a dispute straight away and choose “Wrong amount delivered”. Screenshots of your balance before and after help.