How your order arrives depends on the seller’s delivery method. On top-up pages you choose the method in the Delivery method row. On currency and item listings, the seller’s Delivery instructions or description say how they deliver. Whatever the method, keep all messages in the order chat and confirm the order only once everything has arrived.
Where to see the method
- Top-ups: when a game offers more than one method, pick it in the Delivery method row. Read more about delivery explains each one.
- Currency: read the offer’s Delivery instructions.
- Items: read the listing description. Item listings show Manual Delivery and the seller’s delivery time.
Currency methods
| Method | What you do |
|---|---|
| In-game trade | Share your character name and server in the order chat. Meet the seller in game, accept the trade and check the amount before confirming the trade. |
| Mail trade | Share your character name and server. The seller sends the currency to your in-game mailbox. Collect it, then confirm the order. |
| Auction house | List a low-value item at the price the seller asks for. The seller buys it and the payment reaches you through the game. Don’t change the item or price after you’ve agreed. |
| Login delivery | Add your login at checkout. The seller signs in once and adds the currency. Change your password afterwards. |
| Island delivery | Share your in-game name. Visit the seller’s island or invite them to yours, pick up the items, then confirm. |
| Epic gifting | Share your Epic display name and accept the seller’s friend request. The seller gifts your purchase once Epic allows gifting between you, which takes 48 hours of being friends. |
| Game pass | Create a game pass at the price the seller tells you and share its link in the order chat. See How to create a Roblox game pass. |
Top-up methods
| Method | What you do |
|---|---|
| Login top up | Add your login at checkout. The seller signs in once and buys the top-up in the official in-game store. Change your password afterwards. |
| UID top up | Add your player ID (UID) at checkout. The seller sends the top-up to that account. You don’t share your login. |
| Redeem code | Take the code from your order page and enter it in the game’s redeem or gift code section. |
| Donation | Share your username or player ID and accept the seller’s friend request. The seller gifts the top-up once the game allows it, usually 24 to 48 hours after you become friends. |
Item delivery
Item sellers deliver by hand, usually by trading in game or sending the item to your account. Checkout asks for what the seller needs, such as your character name or a Steam trade URL. Then follow the seller’s instructions in the order chat. See How to find your Steam trade URL.
Keep every message and arrangement in the PlayerBay order chat. If something goes wrong, our team can only review what happened there.
Before you pay
- Read the delivery instructions and make sure you can do what the method asks.
- Check your character name, server, region and IDs at checkout. A typo can delay delivery.
- Be ready to reply in the order chat if the seller needs to meet you.
Arrange everything in the order chat. You can trade in game, but the messages that set it up belong in the chat.