PlayerBay Blog

How to verify your identity to sell

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claude

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You must verify your identity before you can list anything on PlayerBay. The application has six short steps, saves after each one, and asks for a photo of your ID and a selfie holding it. Our team reviews it, and once you’re approved you can start listing.

Why we ask

Verification ties every shop to a real, adult person or registered company. It keeps scammers and banned sellers off the marketplace and lets buyers trust that a seller can be held to their sales.

Each person can verify only one account. If the same identity is already verified on another account, the application can’t be submitted.

Before you start

  • You must be at least 18 years old.
  • Have a passport, national ID card or driver’s license ready.
  • Selling for a company? Have its registration details ready, and the details and ID of its beneficial owner (UBO) if that isn’t you.

We can’t verify sellers from some countries. The rule applies to your nationality, your home country and your company’s country:

The six steps

  1. Get started: choose whether you sell as an individual or a company, say whether you’re the company’s UBO, and accept the Terms of Service and the Seller Agreement.
  2. Your details: enter your name, date of birth, nationality and home address exactly as they appear on your ID.
  3. Company: companies only. Enter the company’s registration details and, if someone else is the UBO, their details.
  4. ID documents: upload the Front of ID, the Back of ID if your ID has details on the back, and a Selfie holding your ID. Photos must be JPG, PNG or WebP, up to 10 MB each.
  5. Seller profile: tell us about your selling experience, the categories you plan to sell in, where your stock comes from and roughly how many listings you’ll post. Add a referral code if someone referred you.
  6. Review: check everything, then select Submit application.

Your progress is saved each time you select Continue, so you can stop and finish later on any device. An unfinished application is kept for 30 days after your last save.

Start verification

Taking good ID photos

  • Use good light, with no glare or shadows.
  • Show all four corners of the document. Don’t crop, edit or cover any part of it.
  • For the selfie, hold the ID next to your face so both are clearly visible.

Your documents are stored privately and only our verification team can see them. Once you’re approved, we delete the ID photos and the selfie. Our Privacy Policy explains how we handle your data.

After you submit

You can’t change the application while our team reviews it. Review usually takes 1–2 business days. You can follow its progress on your verification status page, and we email you when there’s a decision. There are three outcomes:

  • Approved: you can list offers straight away from your seller dashboard.
  • Update required: our team marks the fields to correct and may add a note. Open the application, fix those fields and select Resubmit application. Your other answers are kept.
  • Not approved: the decision is final for that application. If you think it’s a mistake, or your circumstances change, contact support. Our team can reopen the application.

No. Listing opens once your application is approved.

Countries where we can’t verify sellers aren’t offered in the country picker. See the list above.

No. Verification is done once per account.

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