Choose what you get
- Go to Settings and open the Notifications tab.
- Under Notification preferences, each row is a kind of update (Order updates, Messages, Disputes, Reviews, Withdrawals and more). Each column is a channel: App, Push, Email and Sound.
- Switch each one on or off. Changes save straight away.
Critical events (withdrawals, verification, payment issues and security) always reach you, whatever you choose here.
Turn on push notifications on this device
- In the Notification Channels card, make sure Browser is on.
- Under Browser Push Notifications, select Turn on push notifications.
- Allow notifications when your browser asks.
Repeat this on each phone or computer where you want push notifications. Devices with push notifications lists them, and Remove stops push on one.
iPhone and iPad
Safari sends push notifications only to PlayerBay added to your Home Screen. Tap the Share button, choose Add to Home Screen, open PlayerBay from the Home Screen, then turn on notifications there.
If notifications are blocked
- Blocked in your browser: open the site settings from the icon next to the address bar, allow notifications, then reload the page.
- Blocked by your device: turn on notifications for your browser in your system settings.
- Brave: push is off by default. Follow the steps PlayerBay shows to turn on “Use Google services for push messaging”.
Quiet hours
Under Quiet hours, select Enable quiet hours and set a start and end time. During those hours, push notifications and non-critical emails pause. In-app notifications and critical events still arrive. The times follow the timezone in your profile.
- Message emails are a reminder about messages you haven’t read, not a copy of every message.
- Every optional email has an Unsubscribe link. Emails about your orders, payments and account security still arrive after you unsubscribe.
- If emails to your address bounce, we stop sending them and the Notification Channels card says so. Select Resume email once the address works again, or change your email address.
- If one of our emails is marked as spam, we stop sending you optional emails and the card shows Email is paused. Select Resume email to get them again.
Where to see everything
The bell in the top bar opens your latest notifications, and See all notifications opens the full list. The Activity page lists what needs you right now, such as orders to deliver or disputes to answer.